Frequently Asked Questions

How long does a check engine light service take?

• Initial diagnostic scan typically takes 30–60 minutes using dealer-grade tools tailored for the 2025 Ram ProMaster EV Cargo Van.
• If a repair is required, most common fixes are completed same-day; complex high-voltage or drivetrain repairs may require additional time and parts.
• Our service advisors provide a clear time estimate up front and prioritize prompt turnaround to reduce downtime for your business.
• Because we perform warranty-covered repairs at our certified dealership, you avoid repeat visits and long-term costs that can arise from incomplete fixes.
• Scheduling online via our service specials page helps speed intake and often reduces wait time at the shop.

What does it mean when the check engine light comes on in a 2025 Ram ProMaster EV Cargo Van?

• On an EV like the 2025 Ram ProMaster EV Cargo Van, the indicator signals a drivability, battery, charging, or emissions-control system fault — it’s a general warning, not always a single-system failure.
• Common causes include battery thermal sensors, inverter or motor controller faults, charging communication errors, or lower-priority emissions/auxiliary system alerts.
• Ignoring the light can lead to reduced range, loss of regenerative braking, or escalated component damage that increases repair costs.
• Bring the vehicle to our dealership for a fast, manufacturer-level diagnosis so certified techs can determine whether immediate action or a scheduled repair is needed.

What is the first thing to check when the check engine light comes on?

• Park safely and note any change in performance, unusual noises, or dashboard messages—this information speeds diagnosis for the 2025 Ram ProMaster EV Cargo Van.
• Check charging status and any visible damage to charging connectors; some faults are charge-related and affect system communications.
• A professional scan with dealer-grade diagnostic equipment is the next step; our factory tools read EV-specific codes and system health data.
• If the light is steady, schedule service promptly; if flashing, stop driving and contact us immediately for safe towing to the dealership.

How much does a check engine light diagnostic cost for a 2025 Ram ProMaster EV Cargo Van?

• Diagnostic fees vary, but our dealership offers transparent pricing and often costs less than independent shops while delivering factory-level service.
• Many diagnostics are competitively priced and frequently bundled with service specials—check our Service Specials page for current offers.
• If a repair is covered under warranty, the diagnostic and covered repairs are performed at our certified dealership at no additional cost to you.
• Choosing our dealership yields immediate savings through accurate diagnosis and long-term savings by avoiding misdiagnoses that lead to repeated repairs.

What is the most common reason for check engine light on a 2025 Ram ProMaster EV Cargo Van?

• The most frequent triggers are battery pack sensor faults, charging system communication errors, or inverter/drive module warnings specific to EV systems.
• These issues often begin as minor faults but can reduce range or disable regenerative braking if unaddressed.
• Early diagnosis at a certified dealership limits escalation and often preserves warranty coverage; warranty repairs must be performed at a certified dealer.
• Our factory-trained technicians pinpoint root causes quickly, minimizing repair time and reducing total ownership cost compared with deferred or incorrect fixes.